The terms that apply to using this site and the material published on it. Updated July 2026.
Using this site, submitting a form, or creating an account means these terms are accepted in full. If any part of them is unacceptable, the correct response is to stop using the site and refrain from submitting information through it.
SolarClaimsExpert provides educational information about solar agreements, billing questions, installation concerns, and warranty wording. Documents that a homeowner already holds are read and explained in plain language.
This site is not a solar installer, a lender, an equipment manufacturer, a law firm, or a government office. Nothing is installed, financed, repaired, sold, or processed here, and no rebate application is filed on anyone's behalf.
Material published on this site, and any response sent through it, is general and educational. It is not legal advice, financial advice, tax advice, or engineering advice, and no professional relationship is created by reading it or by submitting a question.
Decisions about a contract, a dispute, a repair, or a financial commitment should be made with a qualified professional who is licensed in the relevant state and who has reviewed the full circumstances.
This site is intended for residents of the United States who are 18 years of age or older. Submitting information confirms that both conditions are met and that the details provided are truthful and complete.
An account is optional and exists only to keep saved details and earlier inquiries together. Account credentials must be kept confidential, and activity that occurs under a set of credentials is the responsibility of the account holder.
Accounts created with false information, or used in a way that conflicts with these terms, may be suspended or closed without notice.
Use of this site is limited to lawful, personal purposes. The following activities are not permitted.
Sending a document confirms the right to share it. Submitted material is used only to answer the question attached to it and is handled in line with the Privacy Policy.
Keeping personal copies of every original document is strongly recommended, since this site is not a document storage service and no guarantee of permanent retention is made.
Submitting a question authorises a reply by email. Text messages and phone contact require the separate consent given during signup, and that consent can be withdrawn at any time by replying STOP to a message or by sending a request through the contact details below.
Message frequency varies, and standard carrier message and data rates may apply. Consent to receive messages is never a condition of receiving an answer.
Text, layout, graphics, and other material on this site are protected by intellectual property law. Personal reference use is welcome. Reproduction, redistribution, or commercial use requires written permission first.
Links to outside resources are offered as a convenience. No responsibility is accepted for the accuracy, availability, or practices of any external site, and a link should not be read as an endorsement of the company behind it.
This site and its material are provided on an as is basis without warranties of any kind, whether express or implied. No guarantee is made that the site will be uninterrupted, error free, or suitable for a particular situation.
No outcome is promised. Reading an agreement clarifies what that agreement says. It does not guarantee a refund, a cancellation, a repair, a settlement, or any response from a solar company, a lender, or a public agency.
To the fullest extent permitted by law, no liability is accepted for indirect, incidental, special, or consequential damages arising from the use of this site or from reliance on material published on it. This includes lost savings, lost opportunity, and costs connected to a contract dispute.
Users agree to hold SolarClaimsExpert harmless from claims, losses, and expenses arising out of misuse of this site, a breach of these terms, or the submission of documents that a user had no right to share.
Disputes connected to this site or to these terms are resolved through binding individual arbitration rather than in court, except where a claim qualifies for small claims court. Claims are brought individually, and class or representative proceedings are waived to the extent the law allows.
Informal resolution is always the preferred first step, so raising a concern through the contact details below before starting a formal process is encouraged.
These terms are governed by the laws of the State of Ohio, without regard to conflict of law principles. Where arbitration does not apply, jurisdiction rests with the state and federal courts located in Ohio.
These terms are revised from time to time. The revision date at the top of this page always reflects the current version, and continued use of the site after a change indicates acceptance of the revised terms.
Access to this site or to an account may be suspended or ended at any time where these terms are breached or where continued access would create a legal or security risk. Sections covering liability, indemnification, and dispute resolution survive that ending.
Questions about these terms can be sent to the contact details below.
