Send me the piece of your solar paperwork that feels wrong and I will explain it back to you in writing.
I never need the whole file to start. One clause, one statement, or one service request nobody answered is plenty to get going.
I read messages in the order they land. Telling me the agreement type and the date you signed saves me a round of questions.
Give me the concern in a sentence or two. I will write back and ask for whichever documents touch it.
Your question reached me. I will reply by email and name the documents worth sending next.